When I bought my new computer about a year ago it came (as is normal) with an anti-virus program installed – specifically BitDefender. Although I wasn’t familiar with this particular AV I decided to go with it, since I’d already paid for it and all and I’m a lazy bastard who couldn’t be bothered changing to something else.
So this week my BitDefender license expired. After considering switching to another program I decided it was simplest to renew it. I thought the renewal process might even fix some of the issues with speed and stability. So, off to the BitDefender site I went.
I put all my info in, chose PayPal as my payment method and submitted…
The site crashed.
Great. That’s really reassuring guys.
I decided to be charitable and assume there was problem with their PayPal integration (PayPal integration *is* a major pain). I reloaded the site in a fresh window, re-entered my data and chose to pay by credit card. I submitted, and the site crashed with exactly the same cryptic error message.
Two strikes, and out! Frack’em.
I’ve uninstalled BitDefender and am currently downloading a different AV program – one I’ve used in the past and had no problems with. Stick with what you know people!
PS: No Alice on Coast the other night. Boo!
One thought on “A Yelp of Protest”
I too have been horribly disappointed with Bit defender/ advangate security system. I too purchased a new computer in 09 and it came with security, I have since tried to uninstall Bitdefender and to no avail can I rid my computer of this system! I have written e-mails and still writing them, once you give them you card number, they run it through as a charge, saying this was an auto renewal! Very Unscrupulous people, there is no way to talk to a real person without getting the run around!