An email from a client today, who asked us to add a new and very complicated feature to his recently constructed website (details redacted to protect the innocent)…
Bit confused about the costing for the [new feature] – if I had realized this earlier, I would have had it done previously.
Sort of would have thought that [other client] would have already had something like this – being my first time creating a website I simply didn’t think of this.
In other words, “the website doesn’t do something that I never actually asked for it to do, but you should have realised that that’s what I wanted so you should do the work for free”.
Ha! Haha! HAHAHAHAHAHA! Clients, how they crack me up!